Tuesday, October 26, 2010

The Coffee Adventure Begins

So I left the Pet store, not fully because of the stupid customers (although I don't miss the Question Lady). So I work at a coffee place now, and The stories I am about to tell you are all from the same day (today) or the day I've begun to call "The Day Everyone Lost 100 IQ Points For No Reason".

Let's begin, shall we?

So first was the Lady in Red. First of all LiR (Lady in Red) interrupts a customer I'm helping, to butt in with her order, which makes me none too pleased with her already.

"Hey! I want a kids hot chocolate!"

Me: "I will be right with you" I start steaming the milk, and cue the espresso shots. I then go take LiR's order, which comes to $1.05. She starts pulling out change, and I go to finish the latte I'm making for a non crazy person.

LiR: "Hey! Come count this change for me!"

I hand off the latte, and go and count LiR's silver. Exact change. I thank her, and hand her the receipt.

LiR looks me up and down, and then says: "Hmph! Be glad you're not a kid! You can get a JOB!" She looks me up and down once more, and moves over to where the drinks are handed off. I stand at the till for a second longer. What did that comment mean? I have a job, you're here, pestering me AT said job. I shake it off and continue on my way. 3 pumps of mocha sauce, steam 2% milk to 130 degrees, blah blah. I pour the milk, and stir the drink, and ask if she wants whip cream.

She gives me a scathing look, and says: "What for!?"

I fill the cup all the way up, trying not to blurt out "what is your issue with me, exactly?" I keep my cool, and hand her the drink.

LiR: "No, I want whip cream."

I groan to myself. Crazy. So I start putting the whip cream on the drink.

LiR: "uh, hello! I'd like CHOCOLATE whip cream." We don't have that here, so I figure I heard her wrong, and ask if she wanted chocolate curls on the whip cream.

LiR: "No. No. No. I want Chocolate whip cream."

Me: "Oh! Sorry. We don't have that here." I offer the chocolate curls, she accepts.

Then the kicker. The Comments that make no sense, and are just... silly.

LiR: "Well, it's good to know that you're not better than me."

Uh, sorry? I stare at her, my mouth opening and closing like some sort of beached fish..

"Yeah, well because you know, we can't have YOU being better than ME!"

And she walks off.

No sense was made in our entire interaction. And of course, no one was around to hear it. Crazy.


So my manager comes back, and I blurt out at her: "What is WRONG with people today!?"

I expect her to say something like: "Why, what do you mean?" which is why her next comment caught me off guard: "I think they all must have day passes." I laugh. Apparently Boss Lady was having issues with crazy customers all day too.

Second crazy person I had today was a man I like to call "I Have No Idea What Anything Is On The Menu" Guy. We can call him IHNIWAIOTM... ooorrr not. Bad nickname. you can't even say that as a word. Okay, let's call him "Guy".

So I'd had a few interactions with Guy, and he never got any less irritating, today though, he was MORE irritating. He always orders an iced latte. Always. But he can NEVER remember his order, and I've tried to say "iced latte?" to him, to get him to remember, but ohhhh no. He asks for an americano, no buddy that is NOT a cold drink. He asks me "What drink is good? Chocolate chip blended coffee or macchiato?" Wow buddy, two VERY different drinks there. My reply? "It all depends on you. I like the macchiato, but you may not. And they're such different drinks, one is sweet, one is strong coffee"

He can't figure it out. Under the "Cold Drinks" menu, he names them off, and asks if each one in turn, is a cold drink. I get very close to losing my temper.

"Yes! The one's on that menu are ALL cold drinks. THOSE ones are blended with ice. THOSE ones are poured over ice" I point at the menu.

So he comes in today and Boss Lady takes his order. He askes for an "Iced Capp" We are NOT Tim Hortons. But she takes a guess, and makes him a blended coffee with milk. Awesome, as close as we get to an "Iced Capp". She hands him the drink, whip cream on top (albeit, not chocolate whip cream... guh crazy LiR) and he looks at it, and back at Boss Lady, and says "No. That's wrong." Why didn't he say something BEFORE she blended it, or put the whip on, or the LID, or handed him a STRAW.

Guy: "I order same drink yesterday. Drink I want."

BL: "Was is an Iced Latte?"

Guy doesn't know.

BL: "Iced americano?"

Guy doesn't know. Boss Lady explains the difference between the two. Guy doesn't know.

GUY DOESN'T KNOW. HE NEVER KNOWS. IT'S ALWAYS AN ICED LATTE. ALWAAAAAAYS.

*coughs, breathes in and out. Collects self*

After much talking, and convincing him that an Iced Latte is the drink he wants, BL makes him a new one, and he continues on his way. People are ridiculous.

I will regale you all with more stories from today (and probably tomorrow) tomorrow evening.

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